COMMERCIAL DEVELOPMENT AND CONCESSIONS
Commercial development is important to an airport's financial health. Airport
sponsors are constantly seeking to diversify their revenues, reduce reliance
on airline revenues, and remain cost-competitive. Independent passenger surveys
have shown that airport retail programs are one of the key determinants of passenger
satisfaction with their airport experience. At the same time, passengers are
becoming more discerning in their choices of food, beverage, and retail offerings
at airports.
For over 60 years, Jacobs Consultancy has been a leader in helping airport
sponsors achieve the commercial potential of their airports. We offer services
in connection with the planning, development, and management of airport commercial
operations, including food and beverage (catering), duty free, and retail merchandise
concessions; parking, rental car, and commercial ground transportation services;
and the commercial and industrial development of airport property.
We prepare lease and concession policies; develop space requirements, concepts,
planning criteria, layout plans, and estimates of sales and revenue potential;
develop proposal and bid specifications; assist in concessionaire search and
selection; analyze required tenant rentals, fees, and charges; and assist in
negotiating business agreements and implementing concession programs. We also
develop concession and other revenue enhancement programs to increase airport
revenues and improve customer service. |
